HOW IT ALL WORKS
It starts with a conversation. We’ll discuss what your struggles are, listen carefully to your needs and work together to find a solution. You talk, we listen. It’s that easy.
You can work with a dedicated VA on a month-to-month basis-no long term commitment is required. When you decide to move on, we will finish out your package and all files that belong to you are yours to take.
We offer a flat hourly rate for project-based support.
We onboard because we care. The onboarding process is in place because it helps ensure success with your relationship with us and your VA. Our process includes:
- Selection & hiring process.
- Interview options (you can interview 2-3 members of our team and choose your VA).
- Kick-off meeting between Client Relationship Manager, Client & VA.
- Continuous, ongoing support.
- Replacement/backup virtual assistants if/when necessary.
- Access to our extended team members.
You’ll have a dedicated relationship manager that is always available to help if/when a situation arises.
Working with a VA is really no different than working with an in-house worker. You should always have checks and balances in place and be aware of any potential risks whether you’re working with a remote worker or someone in-house. Check out our blog post with more tips on how to keep your information safe HERE.
Although our VA’s sign a NDA with us when they become part of our team, you are welcome to have them sign one that is specific to your business or industry.
Yes, for administrative/legal assistants and digital marketing we use time tracking software and provide a report every week so you can see how and where your VA’s time is spent. For social media, graphic and web design, those are creative packages that do not include time tracking.
Elite Virtual Assistants are located throughout the United States.
At EVA our team members have a wide range of program experience. There are many choices in this area and we work hard to pair you with someone who either knows your software or is knowledgeable in a similar software to make an easy transition.